TERMS OF USE

PRICES

All prices are quoted in Swedish kronor and contain VAT and other taxes. The total cost of the purchase will be shown before final order and will include all costs associated with the purchase, including any postage and shipping costs.


PAYMENT AND DELIVERY

Orders are handled at Homie's webshop and payment is made directly by credit card. If you pay by credit card, the money will be deducted directly from the account and then the shipment will be handled on our warehouse and the order will be shipped 2-5 days after the purchase has been completed. All credit card payments online has the payment information encrypted. When Homie-Life in Balance works with an authorized payment service provider, credit card information is handled correctly and in accordance with international safety standards.


SHIPPING Prices do not include delivery and other charges, which are clearly stated as an addition to the price during the ordering process and may vary depending on the value of the order. Shipping charge does not apply if the order exceeds 500 SEK.


DELIVERY OF PRODUCTS

The ordered products can only be delivered in Sweden. The delivery will be made to the address you specified in your order or nearest delivery point, which will be announced via sms or through e-mail in the mailbox. We will process your order as soon as possible and the normal delivery time is 2-5 days after your purchase has been completed. We cannot be held liable for delivery delays caused by circumstances beyond our control. The risk and ownership will be transferred to you upon delivery of the products. The Homie Life in Balance is not responsible for missing, incorrect or delayed delivery of order caused by incorrect or incomplete personal data. We reserve the right to refuse an order from you at any time if we reasonably suspect you violate our terms.


PERSONAL INFORMATION

Homie- Life in Balance processes personal data in accordance with the Personal Data Act (PuL). Information that can be linked to you as a person will never be available to other businesses or linked to other external records.


SECURITY

The whole page is encrypted with SSL. If you are on a site with https in the address bar, all traffic is encrypted between you as a visitor and the server you communicate with. This makes it very difficult to intercept or manipulate the information sent between them and SSL thus provides a much higher security than an unencrypted http connection.

ROUTINES FOR RETURN OF GOODS

CANCELLATION

If you wish to cancel a product, this must be done before the order has been processed and gone to packing. To cancel an order, you must go to your page, choose the correct order and change or delete the order.

COMPLAINT

If there is a defect in the product, you should inform Homie-Life in Balance in writing orally of the error within a reasonable period of time after discovering it. Homie-Life in Balance will then give you information on how to proceed. The rules for complaint are found in the Consumer Buying Act.

RETURNS

The right of withdrawal is valid for 14 days from receipt of the goods as a buyer. If you want to undo the purchase, you must return the item in substantially unchanged condition, for a cash return, excluding shipping costs. For health and hygiene reasons, we may refuse return of a product / product if the seal has been broken after delivery.

Return shipping

In case of return, the consumer will be liable for any shipping costs. In case of defective goods, the return date is treated as stated under "Complaint". For detailed information, see the return slip (attached to the shipment).

YOUR RIGHTS

We have undertaken to deliver the product / products resulting from the agreement you have entered into with Homie-Life in balance. As a consumer, you always have statutory rights in relation to products that are damaged / incorrect / incorrectly described. These statutory rights are not affected by the right of withdrawal or our general terms. Advice on your legal rights in Sweden can be obtained from the Swedish Consumer Agency.